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About the club

Guide to moderation

All conversations and events in 350 Club take place in rooms. Within each room, you can be a host, a speaker or a listener. Below are some of the best practices for each role.

Host

If you start a room in 350 Club, you are the host. This means you are a speaker with the special power to allow or remove other speakers. As a host, you guide the conversation and have a strong influence on the content, tone and style of conversation in the room.

The best hosts tend to:

  • Set the tone and actively manage the conversation: are punctilious to ensure that no one speaks over or interrupts others and bring in those who are more retiring (these may of course be women), and reminds attendees who have jumped into the room after the start of the theme of the conversation and what has already been covered, and keeps the conversation on track. 
  • Thoughtfully curate the speaker group: Great hosts are thoughtful about who they invite to speak, and try to include those with specific relevant experience, and likely diverse people, personalities, and perspectives. 
  • Consider the audience experience: It can be intimidating to ask a question and join the stage. Encourage those who do so, as far as possible. Bringing in more voices is generally additive to all.

Speaker

Speakers are the people who have the ability to talk in the room, as opposed to the listeners in the audience. By default, the person who starts the room is a speaker, and so also is the first person to join them on the stage. 

Everyone else joins in the audience as a listener, and must be invited up in order to speak. Successful speakers tend to:

  • Share the stage: Conversations in 350 Club may begin with one speaker but often expand to three, five, or more speakers to expand the breadth and richness of the conversation and information shared, and to help enable connection.
  • Know when to mute: When you’re not actively speaking it’s generally good to tap the mute button to minimise background noise. But strategically unmuting periodically is just as important to acknowledge what the speaker said, signal that you want to speak.
  • Bow out anytime: Feel free to leave the speaker section anytime without feeling rude, either by going back to the audience or exiting the room using the "Step out quietly" button.

Listener

When you tap to join an existing room, unless it is the Coffeehouse, you enter the audience on mute. This means you are a listener and cannot be heard in the room.

  • There is no pressure to speak: If you're invited to speak there is no obligation to accept.
  • Raise your hand if you do want to take part: If you want to join the conversation, just raise your hand by tapping the button to let the moderator know that you’d like to ask to be added as a speaker. 
  • Identify peers: By tapping on people’s profiles you can identify other members who you have overlap with. 
  • Feel free to browse other rooms: While present in a room, you can explore any other active rooms. 350 Club allows you to enter and leave without friction. 
  • Enjoy multitasking. Don’t worry about splitting your attention between 350 Club and work, or other activities. The Club is designed to get you off Zoom!
  • Pull your friends aside to chat: See a friend or colleague in the audience you want to catch up with? Tap on their profile and ask them to take a booth.
  • Come and go at will: You can drop in and out of rooms as you please. You won’t set off any alerts when you go.